Pay Bill

If you provided insurance information to Exeter Hospital during the registration process, it has been made available to the professional or physician who provided your service.  Professional or physician service bills will come to you directly from the provider, and you should contact them with questions regarding their bills. The hospital is unable to assist you with these claims.

Your healthcare insurance is a contract between you and your insurance company. You should familiarize yourself with the terms of your insurance coverage. We will submit a claim to your insurance as a courtesy; however you remain responsible for your account. Amounts not covered by insurance, such as deductibles, co-pays or denied charges will be billed to you.

We will need a copy of your Medicare card to verify eligibility and to process your Medicare claim. If you provided this information to us during the registration process, then we have billed Medicare. Deductibles and co-payments are the responsibility of the patient, unless supplemental insurance information has been provided. You should know that the Medicare program specifically excludes payment of certain items and services. Please review our Medicare FAQs page for helpful information or refer to your Medicare & You handbook. If you do not have a handbook, you can visit the Medicare website or call 1-800-MEDICARE (1-800-633-4227) for assistance.

We will need a copy of your Medicaid card to verify eligibility and to process your Medicaid claim. If you provided this information to us during the registration process, then we have billed Medicaid. Medicaid also has payment limitations on a number of services and items. If you have expended the allowable limits of your Medicaid coverage, you will be billed for services not covered by the program.

Patients who are not covered by health insurance automatically qualify for our Uninsured Care Discount (Hospital Access Plus Program). We encourage our uninsured patients to apply for one of our Financial Assistance Programs. Please review our Financial Assistance page or contact the hospital’s Financial Representative at 603-580-6627 for information on available programs or if you require assistance in applying for programs for which you may qualify.

If you have questions for bills for services received on or after October 4, 2025, please call 781-744-5554.

If you have questions for bills for services received on or before October 3, 2025, please call 603-580-6627.

If you have provided insurance information to us, including Medicare/Medicaid, we will submit a claim to them as a courtesy. Once payment is received by your insurance, if there is a balance due, you can expect to receive a bill within 5 days. If you are uninsured, you can expect to receive a bill within 5 days of the date of service.

Payments are due within 30 days of the bill date, unless otherwise indicated on the bill.

In order to reduce paper and to save on costs, Exeter Hospital does not routinely send out itemized billing. If you would like an itemization, please contact our Patient Accounts Office at 603-580-6627 and we will provide a copy to you. The statement you receive will show a summary of the charges billed.

Yes. We accept Visa, Mastercard, American Express and Discover Cards.

If you are unable to pay your balance in full please contact the Patient Accounts office.

• If you have questions for bills for services received on or after October 4, 2025, please call 781-744-5554.
• If you have questions for bills for services received on or before October 3, 2025, please call 603-580-6627.

If you are currently on a payment plan with us, you can continue to pay your balance, however you will need to contact us to have new balances added. If you have any questions, please feel free to contact our Patient Accounts office during regular business hours.

When making payment, please make sure to include your account number, patient name and send to:

Beth Israel Lahey Health
PO Box 24284
New York, NY 10087-4284

Our Financial Representatives can assist with the explanation of charges and initiate an investigation to any concern you may have.

• If you have questions for bills for services received on or after October 4, 2025, please call 781-744-5554.
• If you have questions for bills for services received on or before October 3, 2025, please call 603-580-6627.

You can obtain information and an application online by visiting our Financial Assistance page or you can contact our Patient Accounts Office at 603-580-6627 and speak to a Financial Representative.

Because Exeter Hospital does not employ their physicians, your bill for services at the hospital does not include any physician billing. For questions regarding their bills, you will need to contact them directly.

Exeter Hospital has a dedicated Price Estimate Line and an online portal to provide patients with cost estimates and charge information for procedures and services offered within Exeter Hospital. If you are interested in receiving an estimate please call our Price Estimate Line at 781-744-5554, or you can visit MyBILH Chart for an estimate.

For other hospital billing questions, please contact our Patient Accounts Office.

• If you have questions for bills for services received on or after October 4, 2025, please call 781-744-5554.
• If you have questions for bills for services received on or before October 3, 2025, please call 603-580-6627.