Patients & Visitors
Find helpful details on patient portal access and billing information about medical care for your inpatient or outpatient visit.
Billing & Financial Services
Learn about our billing policies
Financial Assistance and Billing Resources
At Exeter Hospital, we believe every patient has the right to access care, regardless of their ability to pay or the type of health insurance coverage they have. We also recognize that managing healthcare costs is just as important as receiving quality medical care. That’s why we provide clear information, resources and support to help you navigate billing, insurance and payment options.
These resources are designed to help you navigate:
- Financial assistance options
- Health insurance
- Managed care plans
- Medical expenses
- Ways to pay
More Billing and Financial Information
Financial Assistance
Exeter Hospital offers financial assistance programs to help patients who may have difficulty paying for care, including our Financial Assistance Program (FAP). Our financial counselors work with you to review eligibility, guide you through the application process, and ensure you have access to available resources.
- Additional Discounts – Catastrophic Care and Uninsured Discounts may further reduce your medical costs.
- Personalized Support – Financial counselors provide one-on-one assistance to help you navigate applications and eligibility.
Price Transparency
At Exeter Hospital, we know every patient’s billing experience is different, so we provide clear information to help you understand your bill, insurance and payment options. We’re also committed to price transparency, offering tools and resources to help you plan for healthcare costs with confidence.
- Billing & Insurance Support – We explain what’s included in your bill, how your insurance claims are processed, and the convenient ways you can make payments.
- Interactive Cost Calculator – This tool provides personalized estimates of your out-of-pocket expenses for common exams, tests, and procedures, giving you more control over your healthcare spending.
Bill Pay
We provide clear, user-friendly billing information to help you understand charges, insurance processing and your payment options. Our goal is to simplify the billing process while ensuring transparency, access to cost estimates and financial support when needed.
- Detailed Billing Guidance: Get help understanding your hospital statement — what’s included, how physician charges are handled separately and when payment is due. Our Billing FAQs also explain itemizations, credit card payments and multiple bill situations.
- Flexible Payment Options & Personal Support: Choose the most convenient way to pay — online, by phone, by mail or in person. If you need assistance or wish to set up a payment plan, our Patient Accounts team is available to help.
